MS Teams Telephony (Kolkata)

Job Description

Potential candidate should be able to support the following services, and can groom, lead 2-3 junior profiles

• Video Conferencing.
• Teams Telephony.
• Teams Audio.
• Group Calls.
• Teams Dial conference access and related support.
• Coordination with Product Vendor and IP Telephony services team.
• Addressing teams voice quality issues by providing support in terms of driver installation/configuration and checking speaker & headset configuration.
• Advise on Citrix upgrade for EVO machines