Refund Policy
At Altariya, we prioritize the satisfaction of our clients and strive to provide the highest quality recruitment services. Please carefully read our Return and Refund Policy outlined below:
1. Service Guarantee
Altariya is committed to delivering high-quality recruitment services that meet the specific needs of our clients. We ensure that all candidates presented for consideration have been thoroughly screened and evaluated based on the criteria provided by the client.
2. No Refund Policy
Due to the nature of our services, Altariya does not offer refunds for any fees or payments made for recruitment services. Once a payment has been processed, it is considered final, and no refund will be issued, regardless of the outcome of the hiring process.
3. Service Modifications
If a client is not satisfied with the candidates presented, Altariya is willing to re-evaluate and provide additional candidates that better meet the client’s requirements. This service will be provided at no additional cost within the agreed-upon service period.
4. Client Responsibilities
Clients are responsible for clearly defining their recruitment needs and providing accurate and detailed information to ensure that the candidates presented match the desired profile. Altariya is not responsible for any dissatisfaction arising from incomplete or incorrect information provided by the client.
5. Exceptional Circumstances
In the rare event that Altariya is unable to fulfill the service agreement, we will work with the client to find a mutually agreeable solution. However, no refunds will be offered under any circumstances.
6. Amendments to This Policy
Altariya reserves the right to modify or update this Return and Refund Policy at any time. Any changes will be communicated to clients and will be effective immediately upon posting on our website or other communication channels.
7. Contact Information
For any questions or concerns regarding this policy, please contact our support team at:
Email: info@altariya.com
Phone: +91 9711851976
By engaging in our services, you acknowledge that you have read, understood, and agreed to this Return and Refund Policy.